If you have an on-prem IT estate monitored by a PRTG Network Monitor and also use DataDog for monitoring your cloud-based resources - you need to read this!
Introducing AutoMonX's Smart Notifications
Our innovative notification engine boasts a sophisticated filtering mechanism, ensuring that only the most crucial alerts reach your team's attention.
Seamlessly integrated with PRTG Network Monitor and DataDog, this no-code solution immediately leverages your on-prem monitoring investment and expands it to the wider ecosystem of DataDog's Observability platform and best of all - it is available on the DataDog Marketplace !
Background
Paessler PRTG Network Monitor is an IT monitoring software that helps businesses monitor their entire IT infrastructure – no matter if it is an on-premises, cloud, or hybrid environment. Thanks to its filtering algorithm, AutoMonX Smart Notifications differentiates between monitoring errors and actual system or network issues and routes these issues to the relevant administrator (MonitorOps or Network/Systems Admin). Built-in correlation abilities allow further reduction of noise during severe network outages and let network and system teams focus on higher-priority problems.
DataDog Integration - Events
This integration sends PRTG Network Monitor alerts to DataDog as events. Relevant tags are included in each event to help narrow down the source of an issue. These tags are set by the AutoMonX Smart Notifications integration.
DataDog Integration - We've got you covered
Not only the AutoMonX integration works without a single line of code, you even get a set of canned configuration, so as soon as you add our integration to your DataDog tenant, you are up and running:
Event dashboard focused on PRTG Events
Events are sent with multiple tags - easily modified via an INI file
Seven ready-to-go event monitors
Sample configuration for your PRTG Notifications (part of the AutoMonX Smart Notifications installation, Contrib folder)
How to configure the integration - Technical Details
If you wish to evaluate the PRTG to DataDog integration follow these steps:
PRTG Side Configuration
Download and install AutoMonX Smart Notifications on a Windows server (on the PRTG Core or a on a stand-alone machine)
Get and apply your evaluation license (submit your request during installation and rapidly get it via email)
Run the Smart Notifications Configuration Wizard as administrator to enable sending of events to DataDog platform, and make sure that the following fields are defined correctly. It is located under the following path:
{drive}:\Program Files\SmartNotif\Backend\AutoMonX_SmartNotif_Configuration_Wizard.exe
3. Configure PRTG Notification Template via the PRTG web interface:
Setup -> Add Notification Template
Change the default name to DataDog Integration
Scroll down to Execute HTTP Action option and enable it
Fill in the Smart Notifications URL (i.e. https://<SmartNotif Server IP>:8091)
Set HTTP Method to POST
Paste the following payload:
-DeviceName "%device" -DeviceIP "%host" -Sensor "%sensor" -LastValue "%lastvalue" -Status "%status" -DateTime "%datetime" -Message "%message"
-Group "%group" -Probe "%probe" -DownTime "%downtime" -SensorID "%sensorid" -DatadogCustomTagFile exampleTag <= Replace this
Where exampleTag is the tag that you wish to see in DataDog events that are
being sent from this specific notification template.
Default values: replace exampleTag to network or system as they refer to pre-made INI
files that contain several optional DataDog tags
Save the Notification Template
4. Apply the DataDog Notification template in PRTG to one of the device groups
DataDog Side Configuration
Connect to your DataDog tenant and browse to DataDog Marketplace and search for AutoMonX PRTG
Click on View details in the Smart Notifications for PRTG box
Use the "Start 14-Day free Trial" button to start the evaluation
That's it ! Now all the pre-built dashboards and monitors would be available in your tenant. As soon as PRTG will start sending alerts via the integration they would be displayed in DataDog.
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